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Browser and Technical Requirements: Home

This guide provides information about the browser and technical requirements of many of our databases.

Recommended Browsers

Links to download and install:


Internet Explorer


Note:  IE versions below v.7 are not recommended.

Browser Requirements for Library Databases

You should keep your internet browser up to date with the most current version.  Many of our electronic resources and databases do not support older browser versions. 

If you are having a problem with a library resource (logging in, download, etc), try the following:

  • Clear your web browser cache and try again.  Sometimes the stuff in the browser cache keeps the resource from behaving correctly.
    • How to clear the cache:
      •  For MOST computer-based web browsers - press Ctrl-Shift-Delete (Windows) or Command-Shift-Delete (Mac) - this will open the menu used to clear your cache, cookie, and history.
      • For mobile browsers-
        • Chrome for Android
          • Touch Chrome menu > Settings
          • Touch (Advanced) Privacy
          • Touch Clear browsing data
          • Exit/quit all browser windows and re-open the browser
        • Safari (Apple iOS)
          • Open your Settings app
          • Tap Safari
          • Tap Clear History and Website Data and confirm
          • Exit/quit all browser windows and re-open the browser
        • Chrome for iOS
          • Touch Chrome menu > Settings
          • Touch Privacy
          • Touch Clear Browsing Data
          • Check or unCheck the data type you want to clear
          • Touch Clear Browsing Data
          • Exit/quit all browser windows and re-open the browser
  • Change browsers - we don't why that works, but sometimes it does
  • Report your problem to us at AskALibrarian chat or email.

Browser Settings

Some databases require javascript and cookies enabled.  Here are links to instructions on how to check your settings for Chrome, Internet Explorer, and Firefox. 

Cookies:  Cookies are enabled by default on all web browsers.  Our proxy server (for off-campus access) also requires them.

Enable cookies- Chrome

Cookies - Internet Explorer

Cookies - Firefox

Javascript is also required by many of our databases and the default for web browsers is turned ON.  However, if you have it turned off, here are instructions to turn it on again.

Enable javascript


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